Customer Feedback

We are always happy to receive feedback in order to improve our services.

I would like to extend a big thank you to ECU Decode for their professional and fast service this year. Although there are similar companies out there in Google land, I can honestly say in my experience none have matched their level of comittment to getting the job done.  Its a real asset to my business to have found them, very impressed.

Dave Foye 
Autoscan Diagnostics,  
Leyland.

 

Ecu decode always provide a professional and reliable service. I have refered several of my customers to them and always had good feedback, Its nice to find a Company like this that is prepared to work with the customer to ensure a satisfactory result to a problem. 

Tony Sefton
A Sefton Auto electrics
Barnsley.

 


A good company and pleased we have access to services of this nature, A feather in our cap and for all our retail and trade customers in Jersey that need this type of service. We hope to build on our relationship
with Darren and his business.

Ken Hudson.
Hudson Motor Company, Jersey.

 

ECU Decode is a breath of fresh air to the modern garage workshop, they can make a used part good to go.
They are only a phone call away before you waist your time and money (like I have) I recommend you call them first a truly100% professional service. Having had several bad experience from a few other companies saying they can test and fix ECU's to find the car has the same fault .What a absolute waist of time and money, this is the company to speak to for some honesty !!

C Ford
(Demotec) Bristol

 

Recieved the ECU for my peugeot 307 airbag on thursday 9th feb , fitted it saturday morning 11th feb , all ok lights out ,jobs a gooden , you made it so simple, have already recomended you to a few friends and garages and i will cirtainly use you again in the future, many thanks for your speedy service

Tony Partridge.

I would just like to say what a pleasure it has been to do business with ecudecode ltd. Darren always replied promptly to my emails and kept me informed when items were recieved or dispatched. Its great to know that there is a company who is willing to go the extra mile to solve a problem. 
Highly recommended

F Geary
Ireland

 

Thank you for the great service you provided when I sent you my Engine ECU. I paid to have a unit tested and was told all ok (if only).  I spent hours looking for other faults that did not exist. I sent you my unit and a used one on Tuesday, you phone me Wednesday to say you had transferred the data from mine and it was ready to return. I had it back Thursday at 9.20 am.  Just wanted to say "Excellent Service and my car back on the road for £85.00........  Bargain

Jerry Thomson
Kilmarnock
Scotland

Have used Darren for over 10 years as my local problem solver, have now moved up to cheltenham with my buisness and it is still good to know that helpfull advice is still available on the end of a phone, cant wait for plug in diagnostic support down the phone line.

John Deighton
The Engine Room
Cheltenham

 

I have used Ecu Decode on many occasions & have found their service to be second to none. 
The range of services they have to offer makes them our first choice for ANY immobiliser or ecu free-running requirements we may have. Ecu Decode provide a very efficient service & one of the fastest turn arounds I have known.Technical support & wealth of knowledge is also first class!  Would I recommend Ecu Decode?  Most definitely!

Paul Gunstone.
Paul Gunstone Mechanical Services.

 

I would just like to say thanks for the work you did on my secondhand ecu unit and reprogramming it with the data from my bsi unit,  i try so many ecu company's on the website, only to be told you can't reprogram  secondhand units, only unlock them, and that i would have to get matching units to be programmed, i was having so many problems with it, until i found you, many thanks

David.

 

Just a quick email to thank you for your quick turn arround on my ecu unit for my kia sportage.
It has got me out of a pickle very quick.I will not hesitate to use you again should the need arise.
(hope not lol). The service is second to none from the first phone call to last.
nice and friendly from start to finish.so quick ,many many thanks to all concerned. 
kindest regards. 

Tony Toulson
Worcester

Hi Darren 
I received the item back last Wednesday and put it in my car praying it would work, and it did.  I am so grateful for the service you offered and lightning quick turnaround.  Keep up the good work.
Regards

Paul Gordon

 

Thanks for your great service on my ECU, car works fine now.

Thanks Warren